Self-Checkout Calls for Assistance So Often Store Hires It an Assistant

Transcript

A grocery store outside Dayton has hired a full-time assistant for its self-checkout machine, which called for help two hundred fourteen times on Tuesday.

Most calls involved bananas, a reusable bag, and, at one point, the customer.

The new assistant now stands beside lane four full time, scanning every item for every customer.

Corporate calls this a breakthrough. It's a cashier.

We reached a regular shopper by phone.

Linda Szabo: I put one lemon down and it called security. I wasn't even done with the lemon.

The machine has since requested an assistant for its assistant.