Reel
Gym Refuses to Cancel Membership Because Man Keeps Coming in to Cancel It
· 1 min 10 sec
A Colorado gym says a man's repeated cancellation attempts prove he is still an active member. Every attempt to quit is being added to his account history.
Transcript
A Greeley, Colorado, gym won't cancel Teodoro Villalobos's membership because he keeps coming in to cancel it.
Teodoro joined Cottonwood Fitness in January, then tried to quit in February. Every visit to the front desk scanned as a workout.
His account now shows 41 visits and a nine-week streak, even though Teodoro says every visit ended at the counter.
On screenPhone · Cottonwood Fitness · cottonwoodfitness.example/member · Member dashboard · Membership · Active · Visits this year · 41 · Current streak · 9 weeks · Most recent activity · Cancellation desk · Cancel membership unavailable during active streak · Keep streak alive
When he asked again Tuesday, assistant manager Perla Senn told him, “Sir, you've been here 41 times this year. You're one of our most committed members.”
Teodoro stopped going inside and mailed a cancellation letter. The gym replied that written engagement counts toward his loyalty tier.
On screenCottonwood Fitness · Progress is proof · 2148 Cattail Road, Greeley, CO · Apr 19, 2024 · Teodoro Villalobos · We received your request to end your membership. Because you contacted us in writing, your account shows continued engagement and has moved to Silver Loyalty. · Membership Services
Last week, he called instead. The front desk kept him on hold for 22 minutes and logged it as cardio.
On screen5:42 PM · Apr 22, 2024 · Cottonwood Fitness · Workout saved · Phone support • 22 min • Cardio · 5:41 PM
High Plains Bank now shows a $64.99 charge for Platinum Retention, a service Cottonwood offers to members with goals.
On screenHigh Plains Bank · Checking • 4182 · $1,138.42 · Recurring charge approved · Cottonwood Fitness Platinum Retention · Apr 23 · -$64.99
Cottonwood says it can still cancel the account, but Teodoro must appear in person and not check in.
Teodoro is now Member of the Month. His photo hangs by the smoothie bar.
Satire. Everything in this reel is made up for comedy.
